Collection: Products

Engage 45 SE - Stereo, UK/HK/SG/AU/NZ

Key Features

• Up to 13 hours battery life
• Deskphone calls
• Incredible wireless range
• Works with the Link 400
• Busy-day-proof
• Passive Noise Cancellation
• FIPS military-grade 256-bit encryption
• 3 wearing styles
• 52 Hours standby
• Microphone optimized for speech clarity with wideband audio
• Durable design for busy environments
• Compatible with the Engage 55 USB adaptor (Link 400) and Engage 65 base
• Up to 150 meters / 490 feet wireless range
• DECT Security certification and FIPS military-grade 256-bit encryption
• Lightweight for comfort all day

Reasons To Buy

Sound like a pro

Professional, hands-free calls are here with the Engage 45 SE headset for deskphones.

Its impressive microphone is optimized for speech clarity so everyone is heard loud and clear, whether in the office or taking calls at the front desk.

With wideband audio delivering natural, crisp sound, we say goodbye to call fatigue and those annoying crackly, robotic voices and say hello to clearer, efficient conversations via the deskphone.

Yes, they did catch that.

Busy-day-proof

The Engage 45 SE is made for the busiest work environments.

Whether it’s a corporate front desk, a bustling hotel, or a hectic hospital, this headset is designed to handle it all.

Its durable design can take the daily grind without breaking a sweat – you can count on this headset for tough, reliable performance that keeps up with any demanding job, day in, day out.

All bases covered

The Engage 45 SE is part of the versatile Engage wireless family, built to adapt to changing needs.

Users start by connecting it to a deskphone, but, if the setup changes, no worries - this headset works with the Engage 55 USB adaptor (Link 400) and Engage 65 base unit accessories too.

That means you can keep the same headset and just upgrade your USB adaptor or base, making it a smart, future-proof solution for any organization. Flexible, adaptable, and ready for anything.

Light as a feather

Say goodbye to any headset discomfort with the Engage 45 SE.

Its ultra-lightweight design means users won't feel bogged down, even during marathon shifts.

This headset is designed to be cool and distraction-free with no more heat build-up or pressure on the ears - just complete comfort for full focus.

The perfect blend of lightness and performance makes every workday super smooth from start to finish.

Maximum security

As with the rest of the Engage DECT SE products, the Engage 45 SE is DECT Security certified and goes the extra mile with FIPS military-grade 256-bit encryption.

Think of it as a mini Fort Knox - conversations are locked down tight. For sensitive information and total peace of mind, the Engage 45 SE ensures all chats stay private and secure.

Freedom to roam

The Engage 45 SE has an impressive wireless range of up to 150 meters, allowing freedom to move around the office, assist guests at the front desk or step into the back room when needed.

Wherever users wander, they'll experience clear and stable wireless connectivity that doesn’t drop. This extended range gives the freedom to multitask and stay productive without being tethered to a desk.

Power-up your calls

Stay powered up with the Engage 45 SE's impressive battery life. Get up to 13 hours of talk-time with the stereo or mono headsets and up to 9 hours for the convertible headset.

If there are back-to-back calls or extra-long shifts, this headset keeps going strong all day. No more stressing about battery life – users can stay focused and productive all day with the Engage 45 SE's reliable, long-lasting performance. Ready, headset, go.

As flexible as you are

Because everyone’s preferences are different, Engage 45 SE is available in three different wearing styles, mono, stereo or convertible, that can be used with an earhook or headband depending on what suits the user best.

Description

Jabra Engage 45 SE Stereo Hands-free, crystal clear deskphone calls

Specifications

Performance
Product type	Headset
Recommended usage	Office/Call center
Headset type	Binaural
Virtual surround	No
On/off switch	No
LED indicators	Call, Battery level, Mute
Heart rate monitor	No
Works with Amazon Alexa	No
Motion sensor	No
Phonebook access profile (PBAP)	No
Hearing protection technologies	Jabra PeakStop
Over the Air Updates (OTA)	No
Daisy chain	No
HD voice	Yes
Auto-connect	No
Steel hinges	No
In-ear pressure relief	No
Refurbished	No
Bone conduction sensor	No
Unified communications	No
Push-to-Talk (PTT)	No
Power bass	No
Ports & interfaces
Connectivity technology	Wireless
USB connector	USB Type-C
Wireless range	150 m
Frequency response (talk mode)	150 - 6800 Hz
Headphones
Headphone frequency	40 - 16000 Hz
Noise reduction	No
HearThrough	No
Microphone
Microphone frequency	100 - 10000 Hz
Microphone mute	No
Battery
Rechargeable battery	Yes
Battery technology	Lithium-Ion (Li-Ion)
Battery recharge time	1.5 h
Battery capacity	290 mAh
Standby time	52 h
Fast charging	No
Battery operated	Yes
Battery type	Built-in battery
Replaceable battery	Yes
Music player
FM radio	No
Operational conditions
Operating temperature (T-T)	-10 - 55 °C
Storage temperature (T-T)	-5 - 45 °C
Weight & dimensions
Weight	83 g
Packaging data
Package width	190 mm
Package depth	147 mm
Package height	95 mm
Package width (imperial)	19 cm (7.48")
Package height (imperial)	9.5 cm (3.74")
Package depth (imperial)	14.7 cm (5.79")
Packaging content
Carrying case	No
Charging case	No
Charging stand	No
Technical details
Easy pairing	No
Charging case	No
Multipoint connectivity	No
Compliance certificates	CE, Federal Communications Commission (FCC), Telecom Engineering Center (TELEC)
Power
USB Type-C charging port	No
Certificates
Compliance certificates	CE, Federal Communications Commission (FCC), Telecom Engineering Center (TELEC)
Supplier features
Charging time	90 min
Other features
Auto power off	No
Speakerphone	No
Digital Signal Processing (DSP)	No
Call management	Remote Call Control (RCC)
Applications supported	Jabra Direct;Jabra SDK;Jabra Xpress
Bluetooth Low Energy (BLE)	No
Near Field Communication (NFC)	No
Battery level indicator	Yes
Voice guidance	No
Virtual surround	No
Power consumption (typical)	4.875 W
Packaging content	Headset;Phone adapter cable;User documents;Headset base unit;Power supply
Operating temperature (T-T)	14 - 131 °F
On/off switch	No
Heart rate monitor	No
Charging time	90 min
Protective pouch	No
Automatic volume adjustment	No
Voice control	No

Engage 50 II - (50 II Link) USB-A UC Stereo

Key Features

• Real-time guidance (requires Engage+)*
• 3-microphone system
• All-day comfort
• Built-in busylight
• Durable with a 3-year warranty
• SmartRinger with motion detection

Reasons To Buy

A headset that’s got your back

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

Magic mic

Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.

Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

One tough cookie (well, headset)

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Every caller, crystal clear

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

Healthy ears. Happy agents.

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

We’ve included loads of groundbreaking hearing protecting technologies, including:


IntelliTone™ 2.0, which keeps average noise exposure at a safe level

PeakStop™ 105 dB, which prevents sudden loud noises

BalancedVoice™, which processes the incoming sound for clearer calls

Speech level normalisation, which keeps incoming calls at your preferred volume

Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

Because hearing protection isn’t an afterthought. It’s a lifetime investment.

Protect your focus

Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.

A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

It’s not rocket science. But it is very clever.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.

Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions. ¹

Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.

Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.

Told you it was clever.

Show me more
_{1 Free software download required. Integrations available for selected platforms.}

Great comfort isn’t a given. It’s engineered.

An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.

_{*Weight varies for stereo and mono variants}

Smooth operator

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of.

But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.

_{*Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017}

Ditch missed calls

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest.

Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.*

_{*SmartRinger only sounds when the headset is lying on a flat surface}

Plays well with others

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. ²

With a UC variant certified for Google Meet, Works With Chromebook³ and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

_{2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details}

Description

The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.

Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you’ll never miss another call thanks to an audible ringer. It’s lightweight, comfy, and built to last – like a headset hat-trick.

Specifications

Performance
Product type	Headset
Headset type	Binaural
Certification	Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook
Virtual surround	No
On/off switch	No
LED indicators	Call
Heart rate monitor	No
Optimized for	Other major platforms
Works with Amazon Alexa	No
Motion sensor	No
Phonebook access profile (PBAP)	No
Hearing protection technologies	Jabra PeakStop
Over the Air Updates (OTA)	No
Daisy chain	No
HD voice	No
Auto-connect	No
Steel hinges	No
In-ear pressure relief	No
Housing material	Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)
Refurbished	No
Bone conduction sensor	No
Unified communications	Yes
Push-to-Talk (PTT)	No
Power bass	No
Ports & interfaces
Connectivity technology	Wired
USB connectivity	Yes
Bluetooth profiles	SBC
Frequency response (talk mode)	100 - 14000 Hz
Frequency response (music mode)	50 - 20000 Hz
Headphones
Maximum input power	30 mW
Driver unit	2 cm
Noise reduction	No
HearThrough	No
Microphone
Microphone frequency	100 - 14000 Hz
Microphone sensitivity	-26 dB
Microphone mute	No
Battery
Fast charging	No
Replaceable battery	No
Music player
FM radio	No
Operational conditions
Operating temperature (T-T)	-10 - 55 °C
Storage temperature (T-T)	-5 - 55 °C
Weight & dimensions
Width	167 mm
Depth	167 mm
Height	54 mm
Weight	65 g
Packaging data
Package width	185 mm
Package depth	50 mm
Package height	249 mm
Package width (imperial)	18.5 cm (7.28")
Package height (imperial)	24.9 cm (9.8")
Package depth (imperial)	5 cm (1.97")
Packaging content
Carrying case	No
Charging case	No
Charging stand	No
Technical details
Easy pairing	No
Charging case	No
Multipoint connectivity	No
Power
USB Type-C charging port	No
Certificates
Certified for Microsoft Teams	Yes
Features
Optimized for	Other major platforms
Other features
Auto power off	No
Width (imperial)	16.7 cm (6.57")
Speakerphone	No
Height (imperial)	5.41 cm (2.13")
Depth (imperial)	16.7 cm (6.57")
Digital Signal Processing (DSP)	No
Applications supported	Engage+;Jabra Direct;Jabra Xpress
Bluetooth Low Energy (BLE)	No
Near Field Communication (NFC)	No
Control unit weight	68 g
USB cable length	2.4 m
Voice guidance	No
Virtual surround	No
Packaging content	Headset;Carry pouch;Warranty and warning leaflets
Operating temperature (T-T)	14 - 131 °F
On/off switch	No
Heart rate monitor	No
Protective pouch	No
Cable length (imperial)	19.8 cm (7.8")
Automatic volume adjustment	No
Voice control	No

Engage 50 II - (50 II Link) USB-C/A MS Mono

Key Features

• Real-time guidance (requires Engage+)*
• 3-microphone system
• All-day comfort
• Built-in busylight
• Durable with a 3-year warranty
• SmartRinger with motion detection

Reasons To Buy

A headset that’s got your back

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

It’s not rocket science. But it is very clever.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.

Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions. ¹

Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.

Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.

Told you it was clever.

Show me more
_{1 Free software download required. Integrations available for selected platforms.}

Magic mic

Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.

Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

Great comfort isn’t a given. It’s engineered.

An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.

_{*Weight varies for stereo and mono variants}

One tough cookie (well, headset)

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Every caller, crystal clear

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

Healthy ears. Happy agents.

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

We’ve included loads of groundbreaking hearing protecting technologies, including:


IntelliTone™ 2.0, which keeps average noise exposure at a safe level

PeakStop™ 105 dB, which prevents sudden loud noises

BalancedVoice™, which processes the incoming sound for clearer calls

Speech level normalisation, which keeps incoming calls at your preferred volume

Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

Because hearing protection isn’t an afterthought. It’s a lifetime investment.

Smooth operator

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of.

But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.

_{*Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017}

Ditch missed calls

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest.

Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.*

_{*SmartRinger only sounds when the headset is lying on a flat surface}

Plays well with others

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. ²

With a UC variant certified for Google Meet, Works With Chromebook³ and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

_{2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details}

Protect your focus

Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.

A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

Description

The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.

Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you’ll never miss another call thanks to an audible ringer. It’s lightweight, comfy, and built to last – like a headset hat-trick.

Specifications

Performance
Product type	Headset
Recommended usage	Office/Call center
Headset type	Monaural
Wearing style	Head-band
Certification	Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook
Virtual surround	No
On/off switch	No
Heart rate monitor	No
Optimized for	Microsoft Teams
Works with Amazon Alexa	No
Motion sensor	No
Phonebook access profile (PBAP)	No
Over the Air Updates (OTA)	No
Daisy chain	No
HD voice	Yes
Auto-connect	No
Steel hinges	No
In-ear pressure relief	No
Housing material	Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)
Refurbished	No
Bone conduction sensor	No
Unified communications	Yes
Push-to-Talk (PTT)	No
Power bass	No
Ports & interfaces
Connectivity technology	Wired
USB connectivity	Yes
USB connector	USB Type-C / USB Type-A
Frequency response (talk mode)	100 - 14000 Hz
Frequency response (music mode)	50 - 20000 Hz
Headphones
Driver unit	2 cm
Noise reduction	Yes
HearThrough	No
Microphone
Microphone frequency	100 - 14000 Hz
Microphone mute	No
Number of microphones	3
Battery
Fast charging	No
Replaceable battery	No
Music player
FM radio	No
Operational conditions
Operating temperature (T-T)	-10 - 55 °C
Storage temperature (T-T)	-5 - 55 °C
Weight & dimensions
Width	167 mm
Depth	160 mm
Height	54 mm
Packaging data
Package width	185 mm
Package depth	50 mm
Package height	249 mm
Package width (imperial)	18.5 cm (7.28")
Package height (imperial)	24.9 cm (9.8")
Package depth (imperial)	5 cm (1.97")
Packaging content
Carrying case	Yes
Charging case	No
Charging stand	No
Ear pad material	Polyurethane (PU)
Technical details
Easy pairing	No
Charging case	No
Multipoint connectivity	No
Power
USB Type-C charging port	No
Certificates
Certified for Microsoft Teams	Yes
Features
Optimized for	Microsoft Teams
Other features
Auto power off	No
Width (imperial)	16.7 cm (6.57")
Speakerphone	No
Height (imperial)	5.41 cm (2.13")
Depth (imperial)	16 cm (6.3")
Digital Signal Processing (DSP)	No
Applications supported	Engage+;Jabra Direct;Jabra SDK;Jabra Xpress
Ear cushion type	Single size leatherette cushion
Bluetooth Low Energy (BLE)	No
Near Field Communication (NFC)	No
Voice guidance	No
Virtual surround	No
Packaging content	Headset;Carry pouch;USB controller– (call control unit);Warranty and warning leaflets
Operating temperature (T-T)	14 - 131 °F
On/off switch	No
Heart rate monitor	No
Protective pouch	No
Automatic volume adjustment	No
Voice control	No

Engage 50 II - (50 II Link) USB-C/A MS Stereo

Key Features

• Real-time guidance (requires Engage+)*
• 3-microphone system
• All-day comfort
• Built-in busylight
• Durable with a 3-year warranty
• SmartRinger with motion detection

Reasons To Buy

A headset that’s got your back

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

It’s not rocket science. But it is very clever.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.

Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions. ¹

Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.

Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.

Told you it was clever.

Show me more
_{1 Free software download required. Integrations available for selected platforms.}

Magic mic

Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.

Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

Great comfort isn’t a given. It’s engineered.

An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.

_{*Weight varies for stereo and mono variants}

One tough cookie (well, headset)

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Every caller, crystal clear

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

Healthy ears. Happy agents.

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

We’ve included loads of groundbreaking hearing protecting technologies, including:


IntelliTone™ 2.0, which keeps average noise exposure at a safe level

PeakStop™ 105 dB, which prevents sudden loud noises

BalancedVoice™, which processes the incoming sound for clearer calls

Speech level normalisation, which keeps incoming calls at your preferred volume

Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

Because hearing protection isn’t an afterthought. It’s a lifetime investment.

Smooth operator

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of.

But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.

_{*Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017}

Ditch missed calls

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest.

Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.*

_{*SmartRinger only sounds when the headset is lying on a flat surface}

Plays well with others

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. ²

With a UC variant certified for Google Meet, Works With Chromebook³ and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

_{2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details}

Protect your focus

Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.

A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

Description

The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.

Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you’ll never miss another call thanks to an audible ringer. It’s lightweight, comfy, and built to last – like a headset hat-trick.

Specifications

Performance
Product type	Headset
Recommended usage	Office/Call center
Headset type	Binaural
Wearing style	Head-band
Certification	Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook
Virtual surround	No
On/off switch	No
Heart rate monitor	No
Optimized for	Microsoft Teams
Works with Amazon Alexa	No
Motion sensor	No
Phonebook access profile (PBAP)	No
Over the Air Updates (OTA)	No
Daisy chain	No
HD voice	Yes
Auto-connect	No
Steel hinges	No
In-ear pressure relief	No
Housing material	Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)
Refurbished	No
Bone conduction sensor	No
Unified communications	Yes
Push-to-Talk (PTT)	No
Power bass	No
Ports & interfaces
Connectivity technology	Wired
USB connectivity	Yes
USB connector	USB Type-C / USB Type-A
Frequency response (talk mode)	100 - 14000 Hz
Frequency response (music mode)	50 - 20000 Hz
Headphones
Driver unit	2 cm
Noise reduction	Yes
HearThrough	No
Microphone
Microphone frequency	100 - 14000 Hz
Microphone mute	No
Number of microphones	3
Battery
Fast charging	No
Replaceable battery	No
Music player
FM radio	No
Operational conditions
Operating temperature (T-T)	-10 - 55 °C
Storage temperature (T-T)	-5 - 55 °C
Weight & dimensions
Width	167 mm
Depth	167 mm
Height	54 mm
Packaging data
Package width	185 mm
Package depth	50 mm
Package height	249 mm
Package width (imperial)	18.5 cm (7.28")
Package height (imperial)	24.9 cm (9.8")
Package depth (imperial)	5 cm (1.97")
Packaging content
Carrying case	Yes
Charging case	No
Charging stand	No
Ear pad material	Polyurethane (PU)
Technical details
Easy pairing	No
Charging case	No
Multipoint connectivity	No
Power
USB Type-C charging port	No
Certificates
Certified for Microsoft Teams	Yes
Features
Optimized for	Microsoft Teams
Other features
Auto power off	No
Width (imperial)	16.7 cm (6.57")
Speakerphone	No
Height (imperial)	5.41 cm (2.13")
Depth (imperial)	16.7 cm (6.57")
Digital Signal Processing (DSP)	No
Applications supported	Engage+;Jabra Direct;Jabra SDK;Jabra Xpress
Ear cushion type	Single size leatherette cushion
Bluetooth Low Energy (BLE)	No
Near Field Communication (NFC)	No
Voice guidance	No
Virtual surround	No
Packaging content	Headset;Carry pouch;USB controller– (call control unit);Warranty and warning leaflets
Operating temperature (T-T)	14 - 131 °F
On/off switch	No
Heart rate monitor	No
Protective pouch	No
Automatic volume adjustment	No
Voice control	No

Engage 50 II - (50 II Link) USB-C/A UC Mono

Key Features

• Real-time guidance (requires Engage+)*
• 3-microphone system
• All-day comfort
• Built-in busylight
• Durable with a 3-year warranty
• SmartRinger with motion detection

Reasons To Buy

A headset that’s got your back

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

It’s not rocket science. But it is very clever.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.

Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions. ¹

Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.

Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.

Told you it was clever.

Show me more
_{1 Free software download required. Integrations available for selected platforms.}

Magic mic

Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.

Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

Great comfort isn’t a given. It’s engineered.

An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.

_{*Weight varies for stereo and mono variants}

One tough cookie (well, headset)

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Every caller, crystal clear

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

Healthy ears. Happy agents.

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

We’ve included loads of groundbreaking hearing protecting technologies, including:


IntelliTone™ 2.0, which keeps average noise exposure at a safe level

PeakStop™ 105 dB, which prevents sudden loud noises

BalancedVoice™, which processes the incoming sound for clearer calls

Speech level normalisation, which keeps incoming calls at your preferred volume

Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

Because hearing protection isn’t an afterthought. It’s a lifetime investment.

Smooth operator

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of.

But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.

_{*Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017}

Ditch missed calls

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest.

Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.*

_{*SmartRinger only sounds when the headset is lying on a flat surface}

Plays well with others

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. ²

With a UC variant certified for Google Meet, Works With Chromebook³ and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

_{2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details}

Protect your focus

Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.

A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

Description

The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.

Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you’ll never miss another call thanks to an audible ringer. It’s lightweight, comfy, and built to last – like a headset hat-trick.

Specifications

Performance
Product type	Headset
Recommended usage	Office/Call center
Headset type	Monaural
Wearing style	Head-band
Certification	Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook
Virtual surround	No
On/off switch	No
Heart rate monitor	No
Optimized for	Other major platforms
Works with Amazon Alexa	No
Motion sensor	No
Phonebook access profile (PBAP)	No
Over the Air Updates (OTA)	No
Daisy chain	No
HD voice	Yes
Auto-connect	No
Steel hinges	No
In-ear pressure relief	No
Housing material	Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)
Refurbished	No
Bone conduction sensor	No
Unified communications	Yes
Push-to-Talk (PTT)	No
Power bass	No
Ports & interfaces
Connectivity technology	Wired
USB connectivity	Yes
USB connector	USB Type-C / USB Type-A
Frequency response (talk mode)	100 - 14000 Hz
Frequency response (music mode)	50 - 20000 Hz
Headphones
Driver unit	2 cm
Noise reduction	Yes
HearThrough	No
Microphone
Microphone frequency	100 - 14000 Hz
Microphone mute	No
Number of microphones	3
Battery
Fast charging	No
Replaceable battery	No
Music player
FM radio	No
Operational conditions
Operating temperature (T-T)	-10 - 55 °C
Storage temperature (T-T)	-5 - 55 °C
Weight & dimensions
Width	167 mm
Depth	160 mm
Height	54 mm
Packaging data
Package width	185 mm
Package depth	50 mm
Package height	249 mm
Package width (imperial)	18.5 cm (7.28")
Package height (imperial)	24.9 cm (9.8")
Package depth (imperial)	5 cm (1.97")
Packaging content
Carrying case	Yes
Charging case	No
Charging stand	No
Ear pad material	Polyurethane (PU)
Technical details
Easy pairing	No
Charging case	No
Multipoint connectivity	No
Power
USB Type-C charging port	No
Certificates
Certified for Microsoft Teams	Yes
Features
Optimized for	Other major platforms
Other features
Auto power off	No
Width (imperial)	16.7 cm (6.57")
Speakerphone	No
Height (imperial)	5.41 cm (2.13")
Depth (imperial)	16 cm (6.3")
Digital Signal Processing (DSP)	No
Applications supported	Engage+;Jabra Direct;Jabra SDK;Jabra Xpress
Ear cushion type	Single size leatherette cushion
Bluetooth Low Energy (BLE)	No
Near Field Communication (NFC)	No
Voice guidance	No
Virtual surround	No
Packaging content	Headset;Carry pouch;USB controller– (call control unit);Warranty and warning leaflets
Operating temperature (T-T)	14 - 131 °F
On/off switch	No
Heart rate monitor	No
Protective pouch	No
Automatic volume adjustment	No
Voice control	No

Engage 50 II - (50 II Link) USB-C/A UC Stereo

Key Features

• Real-time guidance (requires Engage+)*
• 3-microphone system
• All-day comfort
• Built-in busylight
• Durable with a 3-year warranty
• SmartRinger with motion detection

Reasons To Buy

A headset that’s got your back

With Engage 50 II, calls have more clarity and customers enjoy an all-around better experience, thanks to our innovative Engage+ software. Make interactions more meaningful and effective, with real-time call insights.

This headset has been designed with you in mind (you’re welcome). It’s light, but sturdy. Comfortable, but sleek. Wear it all day, without feeling like you’re wearing it at all. With an intelligent microphone system that makes sound clearer than ever before, there’s no better headset to help you make every customer your most satisfied customer yet.

It’s not rocket science. But it is very clever.

A software system that can analyse conversations as they happen? Meet the Engage 50 II with innovative Engage+ software, the future of contact centre headsets.

Engage+ delivers live on-screen pop-ups with guidance on factors affecting your customer’s call experience, including background noise, the position of your microphone, silence and interruptions. ¹

Customer call experience is improved in real-time (high fives all around). And onboarding, coaching and retaining staff becomes a breeze, with meaningful data at your fingertips, giving insights that make your job easier and sweeter.

Leading monitoring solutions have gone one step further and integrated our insightful call analytics with their solutions, extending their value by enabling you to access our call data together with other data within their monitoring solutions. This gives a much clearer view of the customer experience enabling you to pinpoint and address specific issues.

Told you it was clever.

Show me more
_{1 Free software download required. Integrations available for selected platforms.}

Magic mic

Sound quality can make or break a call, so we built Engage 50 II to be the best headset for clear customer calls*. In fact, this headset has not one, but three microphones, for awesome background noise-cancellation that’ll let your customer hear every single word you say, enabling accurate speech-to-text for spot-on call transcription.

Combined with intuitive Engage+ software, our innovative microphone tech creates such harmonious conditions, that it can help reduce average call handling times across the board.

Great comfort isn’t a given. It’s engineered.

An uncomfortable agent makes for an awkward call, so we've designed Engage 50 II to be so comfortable that you’ll barely know it’s there. Weighing in at as little as 1.5oz, or 45g*, it’s super lightweight, with angled cushions for the most comfortable fit.

We’ve also popped an innovative maze-shaped pattern inside the earcups of every headset. It’s based on studies of actual users like you and designed specifically to relieve pressure on the most common ‘problem areas’, helping you stay relaxed and focused on the needs of your customer.

_{*Weight varies for stereo and mono variants}

One tough cookie (well, headset)

Carelessly removed at the end of a long day, passed from desk to desk, tossed in a bag - the life of a contact centre headset can be tough. So we built Engage 50 II to be one tough cookie, stress testing everything from boom-arm rotation to impact resistance, making it our strongest and longest lasting headset yet.

It’s easy to make bold claims, but we’re so confident that Engage 40 will stand the test of time and the cruel conditions a headset suffers, we’ve added a three-year warranty for all headsets. Lightweight, ultra-comfortable and built to last, this headset has it all.

Every caller, crystal clear

With advanced speakers and innovative noise-isolating earcups that fit perfectly, you’ll never miss an important detail during a call (or have to ask anyone to speak up or repeat the same information 47 times…)

With Engage 50 II’s specially engineered speakers, optimised for speech clarity, frustrations are eased and calls are more productive. Bringing crystal clear sound quality to every call, BalancedVoice™ will also automatically process the sound to be clear and crisp - just another clever feature bringing calm efficiency to every conversation.

Healthy ears. Happy agents.

That's the philosophy behind the revolutionary professional-grade hearing protection built into the Engage 50 II. With Jabra SafeTone™ 2.0, you can focus on your calls, safe in the knowledge that your hearing is protected.

We’ve included loads of groundbreaking hearing protecting technologies, including:


IntelliTone™ 2.0, which keeps average noise exposure at a safe level

PeakStop™ 105 dB, which prevents sudden loud noises

BalancedVoice™, which processes the incoming sound for clearer calls

Speech level normalisation, which keeps incoming calls at your preferred volume

Intelligent acoustic shock protection, which proactively removes or reduces potentially harmful sounds

Because hearing protection isn’t an afterthought. It’s a lifetime investment.

Smooth operator

Imagine a helping hand to hear customers more clearly and to optimise the dynamics of every call, allowing you to enjoy more balance on a long-shift.

Engage 50 II uses a unique signal processing algorithm, BalancedVoice™, to stop you constantly cranking up the call volume and keep you call ready throughout the day. Relax, avoid call fatigue and focus on your customer - it’s all taken care of.

But we would say that, so we tested this unique technology with users like you. They agreed that it makes higher-pitched voices clearer and makes speech easier to pick out from background noise, all while cleverly evening out voice tone, creating harmony for your ears*.

_{*Evaluation of near-end-listening enhancement study, Jabra – Nele-e, Fraunhofer IDMT, Feb-May 2017}

Ditch missed calls

Never worry about missing a call again. With the adjustable audible ringer on the Engage 50 II, all you need to do is choose the ringtone and volume you prefer and your super intelligent headset will do the rest.

Set the SmartRinger to only ring when you’re away from your desk - and you can stay flexible for grabbing a coffee or loading the dishwasher on working from home days, without irritating your colleagues with constant ringing when you’re in the office.*

_{*SmartRinger only sounds when the headset is lying on a flat surface}

Plays well with others

Connecting with your customers is a walk in the park with Engage 50 II. The headset plays well with all leading contact centre and Unified Communications (UC) platforms and even has integrated call control for the likes of Amazon Connect, Genesys Cloud CX and NICE CXone, when used with the control unit accessory. ²

With a UC variant certified for Google Meet, Works With Chromebook³ and Zoom and another variant for Microsoft Teams, you can enjoy seamless and stress-free customer interactions across the board. Stay close. Stay in control. Stay connected.

_{2 Software may be needed for configuration. Refer to jabra.co.uk/platforms for details}

Protect your focus

Say ‘no’ to costly interruptions with the Engage 50 II headset, which sets clear boundaries by showing when you’re busy.

A red light will glow automatically when you’re busy on a call, showing anyone around you that now isn’t a great time to chat - so you can stay focused on your customer and give colleagues a clear signal when you’re free.

Description

The best headset for clear customer calls* is here – Introducing Jabra Engage 50 II. We’ve put the power to improve customer satisfaction in your hands. Well, on your head, actually. Our Engage+ software gives you real-time call insights for more meaningful calls and helps increase customer satisfaction. You’ll catch even the smallest of details because we gave it not one, but three microphones for clearer sound, while suppressing unwanted background noise to hear what matters most. It’s ultra-lightweight yet durable enough to throw in your bag – it’s built for real life. And the adaptive fit and comfort-enhancing ear cushions feel so good, you’ll forget it’s there. Seriously.

Built for the contact centre of today and tomorrow, Jabra Engage 50 II provides real-time call insights to ensure each customer is happier than the last. The trio of best-in-class mics make sure you sound better than ever and you’ll never miss another call thanks to an audible ringer. It’s lightweight, comfy, and built to last – like a headset hat-trick.

Specifications

Performance
Product type	Headset
Recommended usage	Office/Call center
Headset type	Binaural
Wearing style	Head-band
Certification	Cisco;Unify;Microsoft Teams;Zoom;Google Meet;Amazon Chime;Works With Chromebook
Virtual surround	No
On/off switch	No
Heart rate monitor	No
Optimized for	Other major platforms
Works with Amazon Alexa	No
Motion sensor	No
Phonebook access profile (PBAP)	No
Over the Air Updates (OTA)	No
Daisy chain	No
HD voice	Yes
Auto-connect	No
Steel hinges	No
In-ear pressure relief	No
Housing material	Polycarbonate (PC), Acrylonitrile butadiene styrene (ABS), Silicone, Thermoplastic elastomer (TPE)
Refurbished	No
Bone conduction sensor	No
Unified communications	Yes
Push-to-Talk (PTT)	No
Power bass	No
Ports & interfaces
Connectivity technology	Wired
USB connectivity	Yes
USB connector	USB Type-C / USB Type-A
Frequency response (talk mode)	100 - 14000 Hz
Frequency response (music mode)	50 - 20000 Hz
Headphones
Driver unit	2 cm
Noise reduction	Yes
HearThrough	No
Microphone
Microphone frequency	100 - 14000 Hz
Microphone mute	No
Number of microphones	3
Battery
Fast charging	No
Replaceable battery	No
Music player
FM radio	No
Operational conditions
Operating temperature (T-T)	-10 - 55 °C
Storage temperature (T-T)	-5 - 55 °C
Weight & dimensions
Width	167 mm
Depth	167 mm
Height	54 mm
Packaging data
Package width	185 mm
Package depth	50 mm
Package height	249 mm
Package width (imperial)	18.5 cm (7.28")
Package height (imperial)	24.9 cm (9.8")
Package depth (imperial)	5 cm (1.97")
Packaging content
Carrying case	Yes
Charging case	No
Charging stand	No
Ear pad material	Polyurethane (PU)
Technical details
Easy pairing	No
Charging case	No
Multipoint connectivity	No
Power
USB Type-C charging port	No
Certificates
Certified for Microsoft Teams	Yes
Features
Optimized for	Other major platforms
Other features
Auto power off	No
Width (imperial)	16.7 cm (6.57")
Speakerphone	No
Height (imperial)	5.41 cm (2.13")
Depth (imperial)	16.7 cm (6.57")
Digital Signal Processing (DSP)	No
Applications supported	Engage+;Jabra Direct;Jabra SDK;Jabra Xpress
Ear cushion type	Single size leatherette cushion
Bluetooth Low Energy (BLE)	No
Near Field Communication (NFC)	No
Voice guidance	No
Virtual surround	No
Packaging content	Headset;Carry pouch;USB controller– (call control unit);Warranty and warning leaflets
Operating temperature (T-T)	14 - 131 °F
On/off switch	No
Heart rate monitor	No
Protective pouch	No
Automatic volume adjustment	No
Voice control	No

Engage 55 SE - USB-A MS Mono, EMEA/APAC

Key Features

• Up to 13 hours battery life
• Great for long wireless calls
• Incredible wireless range
• USB adapter (no base)
• Durable, portable
• Passive Noise-Cancellation
• Goes beyond the highest DECT Security Level C
• 3 wearing styles
• 52 Hours standby
• Up to 150m DECT wireless range
• Stereo sound & wideband audio, optimised for speech clarity
• Durable USB DECT adapter is designed for portability
• SafeTone™ 2.0 for outstanding hearing protection
• Works with all leading UC and contact centre platforms

Reasons To Buy

Everybody’s talking

Have better conversations, both at home and in the office, with Engage 55 SE. This intuitive headset is designed for those who spend most of their day in calls or virtual meetings, giving you an extensive wireless range and the highest levels of security, for maximum peace of mind.


Whether you’re working from home or a busy office, Engage 55 SE will keep you sounding professional for every single conversation, no matter what’s happening around you.

Free range (conversations, not chickens)

Whether you’re working from home or in the office, it’s nice to have the freedom to move around. Engage 55 SE’s compact USB DECT adapter delivers a wireless range of up to 150m from your computer and also makes it easy for you to move about with your laptop while you’re on a call.


Head to the kitchen for a coffee or walk a few laps of the office, without worrying about whether your connection will hold.

Power. Range. Security.

DECT wireless is specifically designed for wireless communications, making it an ideal choice for call-intensive workers who need additional mobility. In fact, the DECT wireless range of Engage 55 SE is up to 15 times the average range of a Class 2 Bluetooth® device.


And if you’re working in a busy office, DECT wireless is built to withstand the density of large numbers of people working in the same place, so you’ll get a clear, robust and secure connection for your conversations.

Like Fort Knox. But smaller.

However you’re working these days, if your conversations often include sensitive details, it’s important to know that the data is protected.


The ultra-secure wireless adapter for Engage 55 is DECT Security certified. But because your data security is so important to us, we go beyond the DECT Security Step C level with additional FIPS military-grade 256-bit encryption algorithms, to prevent eavesdropping and keep conversations secure.

This sounds serious

When you’re in back-to-back calls or virtual meetings, every word matters. Engage 55 SE features an impressive noise-cancelling microphone that helps block out background noise to keep you sounding like a pro, whichever office you’re working from.


The speakers are optimised for speech clarity, while wideband audio delivers crisp, crystal clear, natural-sounding calls. So you can wave goodbye to crackly, robotic-sounding voices and say hello to more engaging conversations

Coffee to call in seconds

From the moment you first unbox your new Engage 55 SE, you’re ready to start having seamless, easy calls. Just plug the pre-paired USB DECT adapter into your computer and you’re good to go.


With this easy-to-use, single-connectivity headset, you’re never more than a few seconds from your first call on your computer.

As flexible as your schedule

Whether you’re hot desking or switching it up between home and the office, our durable Link 400 adapter is built to withstand the demands of your day.



It’s designed to bend, reducing the risk of damage even if you leave it plugged into your laptop. Perfect for companies with clear desk policies or workers who like a change of scenery.

Long-day-proof

An uncomfortable headset can really distract your focus from the conversation. That’s why we’ve made sure Engage 55 SE is lightweight, with a low clamping force, to avoid pressure and heat build-up.


So even when you’re in back-to-back calls all day, you can rely on your headset to help you keep your cool.

It’s oh so quiet

Nobody wants to be that guy shouting on all their calls. That’s why Engage 55 SE has adjustable Sidetone built in.


By playing a little of your voice into your speakers as you talk, Sidetone helps you to regulate your speech volume, reassuring you that your microphone is working and combating conversation fatigue.

It’s what we do

We’ve engineered Engage 55 SE with SafeToneTM 2.0, for superior built-in hearing protection.


What’s SafeTone 2.0 made up of?




PeakStop™ prevents sudden loud audio spikes

IntelliTone™ 2.0 limits overall audio exposure

Speech Level Normalization and Intelligent Acoustic Shock Prevention maintain comfortable audio levels throughout the day


This advanced technology protects your hearing well-being, while also helping to prevent the virtual conversation fatigue that can result from poor audio.

As flexible as you are

Whichever communications platform you use, Engage 55 SE is ready. It works with all leading Unified Communications (UC) and contact centre platforms for a seamless experience. The UC variant is certified for Google Meet, Works With Chromebook, Zoom and more, while the Microsoft variant is certified for Microsoft Teams.

Always a step ahead

There’s plenty to love about Engage 55 SE from the word ‘go’ and our firmware updates will keep it running in peak condition.


Our Jabra Xpress and Jabra Direct software will keep your headset up-to-date and running as smoothly as the day you unboxed it, for many years to come.

Protect your focus

The built-in busylight on Engage 55 SE helps you wave goodbye to interruptions. Automatically glowing red when you’re on a call, it shows anyone nearby that you’re in ‘do not disturb’ mode.

Ready when you are

With up to 13 hours¹ of battery life, you’re unlikely to run out of juice mid-flow. But in the unlikely event that you do hear the dreaded ‘battery low’, easy in-call charging² means you’ll never drop a call. Simply plug the cable in and carry on the conversation.


_{1 Battery life for stereo and mono models is up to 13 hours. Battery life for convertible model is up to 9 hours. 2 Stereo and mono variants. Not recommended for convertible model.}

Made for you (yes, you)

Because everyone’s preferences are different, Engage 55 SE is available in three different wearing styles to suit any working preference, with a stereo, mono and a convertible model that comes with an earhook, neckband and headband, so you can pick the style that suits you best.

Description

Jabra Engage 55 SE is ideal for hybrid workers who spend most of their day on calls or virtual meetings. With a lightweight, comfortable design for all-day wear, outstanding wireless range and robust DECT Level C security, it’s the perfect headset for hybrid working.

Specifications

Performance
Product type	Headset
Recommended usage	Office/Call center
Headset type	Monaural
Certification	Microsoft Teams;Zoom;Works with all leading UC platforms;Google Meet;Amazon Chime;Works With Chromebook;Microsoft Open Office certification
Virtual surround	No
On/off switch	No
Heart rate monitor	No
Optimized for	Microsoft Teams
Works with Amazon Alexa	No
Motion sensor	No
Phonebook access profile (PBAP)	No
Hearing protection technologies	Jabra PeakStop
Over the Air Updates (OTA)	No
Daisy chain	No
HD voice	Yes
Auto-connect	No
Steel hinges	No
In-ear pressure relief	No
Refurbished	No
Bone conduction sensor	No
Unified communications	No
Push-to-Talk (PTT)	No
Power bass	No
Ports & interfaces
Connectivity technology	Wireless
USB connectivity	Yes
USB connector	USB Type-C
Wireless range	150 m
Frequency response (talk mode)	150 - 6800 Hz
Frequency response (music mode)	40 - 16000 Hz
Headphones
Headphone frequency	40 - 16000 Hz
Noise reduction	No
HearThrough	No
Microphone
Microphone mute	No
Battery
Rechargeable battery	Yes
Battery technology	Lithium-Ion (Li-Ion)
Battery recharge time	1.5 h
Fast charging	No
Battery operated	Yes
Battery type	Built-in battery
Replaceable battery	Yes
Music player
FM radio	No
Operational conditions
Operating temperature (T-T)	-10 - 55 °C
Storage temperature (T-T)	-5 - 45 °C
Weight & dimensions
Weight	57 g
Packaging data
Package width	203 mm
Package depth	173.5 mm
Package height	63 mm
Package width (imperial)	20.3 cm (7.99")
Package height (imperial)	6.3 cm (2.48")
Package depth (imperial)	17.4 cm (6.83")
Packaging content
Carrying case	No
Charging case	No
Charging stand	No
Technical details
Easy pairing	No
Charging case	No
Multipoint connectivity	No
Power
USB Type-C charging port	Yes
Certificates
Certified for Microsoft Teams	Yes
Features
Optimized for	Microsoft Teams
Supplier features
Charging time	90 min
Other features
Auto power off	No
Speakerphone	No
Digital Signal Processing (DSP)	Yes
Applications supported	Jabra Direct;Jabra SDK;Jabra Xpress
Bluetooth Low Energy (BLE)	No
Near Field Communication (NFC)	No
Battery level indicator	Yes
Voice guidance	No
Virtual surround	No
Packaging content	Headset;USB dongle;User documents;USB cable;Travel pouch;Charging stand (SKU dependent)
Operating temperature (T-T)	14 - 131 °F
On/off switch	No
Heart rate monitor	No
Charging time	90 min
Protective pouch	No
Automatic volume adjustment	No
Voice control	No

Engage 55 SE - USB-A MS Stereo, EMEA/APAC

Key Features

• Up to 13 hours battery life
• Great for long wireless calls
• Incredible wireless range
• USB adapter (no base)
• Durable, portable
• Passive Noise-Cancellation
• Goes beyond the highest DECT Security Level C
• 3 wearing styles
• 52 Hours standby
• Up to 150m DECT wireless range
• Stereo sound & wideband audio, optimised for speech clarity
• Durable USB DECT adapter is designed for portability
• SafeTone™ 2.0 for outstanding hearing protection
• Works with all leading UC and contact centre platforms

Reasons To Buy

Everybody’s talking

Have better conversations, both at home and in the office, with Engage 55 SE. This intuitive headset is designed for those who spend most of their day in calls or virtual meetings, giving you an extensive wireless range and the highest levels of security, for maximum peace of mind.


Whether you’re working from home or a busy office, Engage 55 SE will keep you sounding professional for every single conversation, no matter what’s happening around you.

Free range (conversations, not chickens)

Whether you’re working from home or in the office, it’s nice to have the freedom to move around. Engage 55 SE’s compact USB DECT adapter delivers a wireless range of up to 150m from your computer and also makes it easy for you to move about with your laptop while you’re on a call.


Head to the kitchen for a coffee or walk a few laps of the office, without worrying about whether your connection will hold.

Power. Range. Security.

DECT wireless is specifically designed for wireless communications, making it an ideal choice for call-intensive workers who need additional mobility. In fact, the DECT wireless range of Engage 55 SE is up to 15 times the average range of a Class 2 Bluetooth® device.


And if you’re working in a busy office, DECT wireless is built to withstand the density of large numbers of people working in the same place, so you’ll get a clear, robust and secure connection for your conversations.

Like Fort Knox. But smaller.

However you’re working these days, if your conversations often include sensitive details, it’s important to know that the data is protected.


The ultra-secure wireless adapter for Engage 55 is DECT Security certified. But because your data security is so important to us, we go beyond the DECT Security Step C level with additional FIPS military-grade 256-bit encryption algorithms, to prevent eavesdropping and keep conversations secure.

This sounds serious

When you’re in back-to-back calls or virtual meetings, every word matters. Engage 55 SE features an impressive noise-cancelling microphone that helps block out background noise to keep you sounding like a pro, whichever office you’re working from.


The speakers are optimised for speech clarity, while wideband audio delivers crisp, crystal clear, natural-sounding calls. So you can wave goodbye to crackly, robotic-sounding voices and say hello to more engaging conversations

Coffee to call in seconds

From the moment you first unbox your new Engage 55 SE, you’re ready to start having seamless, easy calls. Just plug the pre-paired USB DECT adapter into your computer and you’re good to go.


With this easy-to-use, single-connectivity headset, you’re never more than a few seconds from your first call on your computer.

As flexible as your schedule

Whether you’re hot desking or switching it up between home and the office, our durable Link 400 adapter is built to withstand the demands of your day.



It’s designed to bend, reducing the risk of damage even if you leave it plugged into your laptop. Perfect for companies with clear desk policies or workers who like a change of scenery.

Long-day-proof

An uncomfortable headset can really distract your focus from the conversation. That’s why we’ve made sure Engage 55 SE is lightweight, with a low clamping force, to avoid pressure and heat build-up.


So even when you’re in back-to-back calls all day, you can rely on your headset to help you keep your cool.

It’s oh so quiet

Nobody wants to be that guy shouting on all their calls. That’s why Engage 55 SE has adjustable Sidetone built in.


By playing a little of your voice into your speakers as you talk, Sidetone helps you to regulate your speech volume, reassuring you that your microphone is working and combating conversation fatigue.

It’s what we do

We’ve engineered Engage 55 SE with SafeToneTM 2.0, for superior built-in hearing protection.


What’s SafeTone 2.0 made up of?




PeakStop™ prevents sudden loud audio spikes

IntelliTone™ 2.0 limits overall audio exposure

Speech Level Normalization and Intelligent Acoustic Shock Prevention maintain comfortable audio levels throughout the day


This advanced technology protects your hearing well-being, while also helping to prevent the virtual conversation fatigue that can result from poor audio.

As flexible as you are

Whichever communications platform you use, Engage 55 SE is ready. It works with all leading Unified Communications (UC) and contact centre platforms for a seamless experience. The UC variant is certified for Google Meet, Works With Chromebook, Zoom and more, while the Microsoft variant is certified for Microsoft Teams.

Always a step ahead

There’s plenty to love about Engage 55 SE from the word ‘go’ and our firmware updates will keep it running in peak condition.


Our Jabra Xpress and Jabra Direct software will keep your headset up-to-date and running as smoothly as the day you unboxed it, for many years to come.

Protect your focus

The built-in busylight on Engage 55 SE helps you wave goodbye to interruptions. Automatically glowing red when you’re on a call, it shows anyone nearby that you’re in ‘do not disturb’ mode.

Ready when you are

With up to 13 hours¹ of battery life, you’re unlikely to run out of juice mid-flow. But in the unlikely event that you do hear the dreaded ‘battery low’, easy in-call charging² means you’ll never drop a call. Simply plug the cable in and carry on the conversation.


_{1 Battery life for stereo and mono models is up to 13 hours. Battery life for convertible model is up to 9 hours. 2 Stereo and mono variants. Not recommended for convertible model.}

Made for you (yes, you)

Because everyone’s preferences are different, Engage 55 SE is available in three different wearing styles to suit any working preference, with a stereo, mono and a convertible model that comes with an earhook, neckband and headband, so you can pick the style that suits you best.

Description

Jabra Engage 55 SE is ideal for hybrid workers who spend most of their day on calls or virtual meetings. With a lightweight, comfortable design for all-day wear, outstanding wireless range and robust DECT Level C security, it’s the perfect headset for hybrid working.

Specifications

Performance
Product type	Headset
Recommended usage	Office/Call center
DECT connectable	Yes
Headset type	Binaural
Wearing style	Head-band
Product colour	Black
Volume control	Button
Control unit type	On-ear control unit
Control type	Buttons
Suitable for use in country/location	Europe, Asia–Pacific, Middle East, Africa
Operating keys	Answer/end call, Mute, Volume +, Volume -
Optimized for	Microsoft Teams
Hearing protection technologies	Jabra BalancedVoice, Jabra PeakStop, Jabra Safetone 2.0, Jabra Safetone G616, Sidetone Technology, Speech Normalization
BeamForming	Yes
Clear Voice technology	Yes
Ports & interfaces
Connectivity technology	Wireless
Wireless range	150 m
Frequency response (talk mode)	150 - 6800 Hz
Frequency response (music mode)	40 - 16000 Hz
Headphones
Ear coupling	Supraaural
Headphone frequency	40 - 16000 Hz
Impedance	32 Ω
Noise canceling type	Passive
Microphone
Microphone type	Boom
Microphone direction type	Unidirectional
Number of microphones	2
MEMS (Micro-Electro-Mechanical System) microphone	Yes
Battery
Rechargeable battery	Yes
Talk time	13 h
Battery technology	Lithium-Ion (Li-Ion)
Battery recharge time	1.5 h
Standby time	52 h
Battery operated	Yes
Charging source	USB
Battery type	Built-in battery
Operational conditions
Operating temperature (T-T)	-10 - 55 °C
Storage temperature (T-T)	-5 - 45 °C
Sustainability
Sustainability certificates	TCO
Weight & dimensions
Weight	83 g
Packaging data
Package width	204 mm
Package depth	173.5 mm
Package height	45 mm
Packaging content
Wireless receiver interface	USB Type-A
Receiver included	Yes
Cables included	USB Type-A to USB Type-C
Quantity	1
Pouch	Yes
Technical details
Sustainability certificates	TCO
Warranty period	1 year(s)
Certificates
Certified for Microsoft Teams	Yes
Features
Optimized for	Microsoft Teams
Other features
DECT connectable	Yes
Applications supported	Jabra Direct, Jabra SDK, Jabra Xpress
Suitable for use in country/location	Europe, Asia–Pacific, Middle East, Africa