Collection: Products

Poly EncorePro 510 Monaural Headset +Quick Disconnect

Key Features

• Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
• Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
• Never worry about updates, thanks to remote firmware and cloud system updates.^[1]

Reasons To Buy

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Remote firmware and cloud system updates

Never worry about updates, thanks to remote firmware and cloud system updates.^[1]

Description

Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Specifications

Performance
Product type	Headset
Recommended usage	Calls/Music
Country of origin	China
Headset type	Monaural
Wearing style	Head-band
Product colour	Black
Colour name	Black
Ports & interfaces
Connectivity technology	Wired
Headphones
Ear coupling	Supraaural
Microphone
Microphone type	Boom
System requirements
Windows operating systems supported	Windows 10, Windows 11
Mac operating systems supported	MacOS
Weight & dimensions
Width	111 mm
Depth	149 mm
Height	67 mm
Weight	52 g
Packaging data
Package width	137.9 mm
Package depth	178.1 mm
Package height	54.6 mm
Package weight	7.6 kg
Packaging content
Box contents	Headset
Logistics data
Pallet gross weight	357 kg
Master (outer) cases per pallet	20 pc(s)
Master (outer) cases per pallet layer	5 pc(s)
Technical details
Box contents	Headset
Total carbon footprint (kg of CO2e)	10
General Product Safety Regulation (GPSR) URL	https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Pallet weight (imperial)	357 kg (787 lbs)
Pallet dimensions (W x D x H) (imperial)	1016 x 1219.2 x 1675.9 mm (40 x 48 x 66")
Pallet dimensions (W x D x H)	1016 x 1219 x 1676 mm
Other features
Compatibility	Compatible with PCs via QD (Quick-Disconnect)
Compatible operating systems	Windows 11; Windows 10; macOS
Colour name	Black
UNSPSC-code	43191609

Poly EncorePro 510V Monaural Headset VoiceTube +Quick Disconnect

Key Features

• Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
• Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
• Never worry about updates, thanks to remote firmware and cloud system updates.^[1]

Reasons To Buy

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Remote firmware and cloud system updates

Never worry about updates, thanks to remote firmware and cloud system updates.^[1]

Description

Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Specifications

Performance
Product type	Headset
Recommended usage	Calls/Music
Country of origin	Mexico
Headset type	Monaural
Wearing style	Head-band
Product colour	Black
Cable length	0.785 m
Cable colour	Black
Colour name	Black
Hearing protection technologies	SoundGuard DIGITAL
Ports & interfaces
Connectivity technology	Wired
3.5 mm connector	Yes
USB connectivity	Yes
USB connector	USB Type-C
Headphones
Ear coupling	Supraaural
Driver unit	5.6 mm
Noise reduction	Yes
Microphone
Microphone type	Boom
Microphone direction type	Omnidirectional
Microphone frequency	20 - 16000 Hz
Microphone sensitivity	-40 dB
System requirements
Windows operating systems supported	Windows 10, Windows 11
Mac operating systems supported	MacOS
Weight & dimensions
Width	111 mm
Depth	149 mm
Height	67 mm
Weight	52 g
Packaging data
Package width	137.9 mm
Package depth	178.1 mm
Package height	54.6 mm
Package weight	7.6 kg
Packaging content
Box contents	Headset
Ear pad material	Leatherette
Logistics data
Pallet gross weight	357 kg
Master (outer) cases per pallet	20 pc(s)
Master (outer) cases per pallet layer	5 pc(s)
Technical details
Box contents	Headset
Warranty period	2 year(s)
General Product Safety Regulation (GPSR) URL	https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Pallet weight (imperial)	357 kg (787 lbs)
Pallet dimensions (W x D x H) (imperial)	1016 x 1219.2 x 1675.9 mm (40 x 48 x 66")
Pallet dimensions (W x D x H)	1016 x 1219 x 1676 mm
Other features
Compatibility	Compatible with PCs via QD (Quick-Disconnect)
Compatible operating systems	Windows 11; Windows 10; macOS
Colour name	Black
UNSPSC-code	43191609

Poly EncorePro 515 Microsoft Teams Certified Monoaural with USB-A Headset

Key Features

• Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
• Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Reasons To Buy

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Description

Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Specifications

Performance
Product type	Headset
Recommended usage	Calls/Music
Country of origin	Mexico
Headset type	Monaural
Wearing style	Head-band
Product colour	Black
Volume control	Button
Cable length	2.085 m
Control unit type	In-line control unit
Control type	Buttons
Operating keys	Answer/end call, Mute, Volume +, Volume -
Colour name	Black
Ports & interfaces
Connectivity technology	Wired
Headphones
Ear coupling	Supraaural
Microphone
Microphone type	Boom
System requirements
Windows operating systems supported	Windows 10, Windows 11
Mac operating systems supported	MacOS
Sustainability
Sustainability compliance	Yes
Sustainability certificates	TCO
Weight & dimensions
Width	111 mm
Depth	149 mm
Height	67 mm
Weight	52 g
Packaging data
Package width	190 mm
Package depth	175 mm
Package height	55 mm
Package weight	179 g
Packaging content
Box contents	Headset
Logistics data
Pallet gross weight	171.8 kg
Master (outer) cases per pallet	96 pc(s)
Master (outer) cases per pallet layer	12 pc(s)
Technical details
Box contents	Headset
Sustainability compliance	Yes
Sustainability certificates	TCO
General Product Safety Regulation (GPSR) URL	https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Pallet dimensions (W x D x H)	1016 x 1219 x 1969 mm
Certificates
Certified for Microsoft Teams	Yes
Other features
Compatibility	Compatible with PCs via USB Type-A cable or USB Type-A/C adapter
Compatible operating systems	Windows 11; Windows 10; macOS
Colour name	Black
UNSPSC-code	43191638

Poly EncorePro 520 Binaural Headset +Quick Disconnect

Key Features

• Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
• Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
• Never worry about updates, thanks to remote firmware and cloud system updates.^[1]

Reasons To Buy

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Remote firmware and cloud system updates

Never worry about updates, thanks to remote firmware and cloud system updates.^[1]

Description

Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Specifications

Performance
Product type	Headset
Recommended usage	Calls/Music
Country of origin	Mexico
Headset type	Binaural
Wearing style	Head-band
Product colour	Black
Cable length	0.785 m
Signal-to-Noise Ratio (SNR)	50 dB
Colour name	Black
Hearing protection technologies	SoundGuard DIGITAL
Ports & interfaces
Connectivity technology	Wired
USB connectivity	Yes
Headphones
Ear coupling	Supraaural
Headphone frequency	20 - 10000 Hz
Noise reduction	Yes
Microphone
Microphone type	Boom
Microphone direction type	Omnidirectional
Microphone frequency	20 - 16000 Hz
System requirements
Windows operating systems supported	Windows 10, Windows 11
Mac operating systems supported	MacOS
Weight & dimensions
Width	111 mm
Depth	149 mm
Height	67 mm
Weight	74 g
Packaging data
Package width	137.9 mm
Package depth	178.1 mm
Package height	54.6 mm
Package weight	7.6 kg
Packaging content
Box contents	Headset
Logistics data
Pallet gross weight	357 kg
Master (outer) cases per pallet	20 pc(s)
Master (outer) cases per pallet layer	5 pc(s)
Technical details
Box contents	Headset
Total carbon footprint (kg of CO2e)	10
General Product Safety Regulation (GPSR) URL	https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Pallet weight (imperial)	357 kg (787 lbs)
Pallet dimensions (W x D x H) (imperial)	1016 x 1219.2 x 1675.9 mm (40 x 48 x 66")
Pallet dimensions (W x D x H)	1016 x 1219 x 1676 mm
Other features
Compatibility	Compatible with PCs via QD (Quick-Disconnect)
Compatible operating systems	Windows 11; Windows 10; macOS
Signal-to-Noise Ratio (SNR)	50 dB
Colour name	Black
UNSPSC-code	43191609

Poly EncorePro 520V Binaural Headset VoiceTube +Quick Disconnect

Key Features

• Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
• Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
• Never worry about updates, thanks to remote firmware and cloud system updates.^[1]

Reasons To Buy

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Remote firmware and cloud system updates

Never worry about updates, thanks to remote firmware and cloud system updates.^[1]

Description

Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Specifications

Performance
Product type	Headset
Recommended usage	Calls/Music
Country of origin	Mexico
Headset type	Binaural
Wearing style	Head-band
Product colour	Black
Cable length	0.785 m
Signal-to-Noise Ratio (SNR)	50 dB
Colour name	Black
Hearing protection technologies	SoundGuard DIGITAL
Adaptive Audio	Yes
Ports & interfaces
Connectivity technology	Wired
3.5 mm connector	Yes
Headphones
Ear coupling	Supraaural
Driver unit	5.6 mm
Noise reduction	Yes
Microphone
Microphone type	Boom
Microphone direction type	Omnidirectional
Microphone frequency	20 - 16000 Hz
Microphone sensitivity	-40 dB
System requirements
Windows operating systems supported	Windows 10, Windows 11
Mac operating systems supported	MacOS
Weight & dimensions
Width	111 mm
Depth	149 mm
Height	67 mm
Weight	74 g
Packaging data
Package width	137.9 mm
Package depth	178.1 mm
Package height	54.6 mm
Package weight	7.6 kg
Packaging content
Cables included	USB Type-A, USB Type-C
Box contents	Headset
Ear pad material	Leatherette
Logistics data
Pallet gross weight	357 kg
Master (outer) cases per pallet	20 pc(s)
Master (outer) cases per pallet layer	5 pc(s)
Technical details
Box contents	Headset
General Product Safety Regulation (GPSR) URL	https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Pallet weight (imperial)	357 kg (787 lbs)
Pallet dimensions (W x D x H) (imperial)	1016 x 1219.2 x 1675.9 mm (40 x 48 x 66")
Pallet dimensions (W x D x H)	1016 x 1219 x 1676 mm
Other features
Compatibility	Compatible with PCs via QD (Quick-Disconnect)
Compatible operating systems	Windows 11; Windows 10; macOS
Signal-to-Noise Ratio (SNR)	50 dB
Packaging content	Headset
Colour name	Black
UNSPSC-code	43191609

Poly EncorePro 525 Microsoft Teams Certified Stereo with USB-A Headset

Key Features

• Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
• Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Reasons To Buy

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Description

Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Specifications

Performance
Product type	Headset
Recommended usage	Calls/Music
Country of origin	Mexico
Headset type	Binaural
Wearing style	Head-band
Product colour	Black
Volume control	Button
Control unit type	In-line control unit
Control type	Buttons
Signal-to-Noise Ratio (SNR)	53 dB
Detachable cable	Yes
Colour name	Black
Ports & interfaces
Connectivity technology	Wired
Headphones
Ear coupling	Supraaural
Driver unit	5.6 mm
Microphone
Microphone type	Boom
Microphone direction type	Omnidirectional
Microphone sensitivity	-40 dB
System requirements
Windows operating systems supported	Windows 10, Windows 11
Mac operating systems supported	MacOS
Sustainability
Sustainability compliance	Yes
Sustainability certificates	TCO
Weight & dimensions
Width	111 mm
Depth	149 mm
Height	67 mm
Weight	74 g
Packaging data
Package width	190 mm
Package depth	175 mm
Package height	55 mm
Package weight	207 g
Packaging content
Box contents	Headset
Logistics data
Pallet gross weight	198.7 kg
Master (outer) cases per pallet	96 pc(s)
Master (outer) cases per pallet layer	12 pc(s)
Technical details
Box contents	Headset
Sustainability compliance	Yes
Sustainability certificates	TCO
Total carbon footprint (kg of CO2e)	10
General Product Safety Regulation (GPSR) URL	https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Pallet dimensions (W x D x H)	1016 x 1219 x 1969 mm
Certificates
Certified for Microsoft Teams	Yes
Other features
Compatibility	Compatible with PCs via USB Type-A cable or USB Type-A/C adapter
Compatible operating systems	Windows 11; Windows 10; macOS
Signal-to-Noise Ratio (SNR)	53 dB
Packaging content	Headset
Colour name	Black
UNSPSC-code	43191638

Poly EncorePro 530 Headset +Quick Disconnect

Key Features

• Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.
• Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
• Never worry about updates, thanks to remote firmware and cloud system updates.^[1]

Reasons To Buy

Incredible call clarity

Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice-optimized frequency response.

Durable and comfortable

Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.

Remote firmware and cloud system updates

Never worry about updates, thanks to remote firmware and cloud system updates.^[1]

Description

Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.

Specifications

Performance
Product type	Headset
Recommended usage	Calls/Music
Country of origin	Mexico
Headset type	Monaural
Wearing style	Ear-hook
Product colour	Black
Cable length	0.89 m
Colour name	Black
Hearing protection technologies	SoundGuard DIGITAL
Ports & interfaces
Connectivity technology	Wired
USB connectivity	Yes
Headphones
Ear coupling	Supraaural
Driver unit	7.2 mm
Microphone
Microphone type	Boom
Microphone direction type	Omnidirectional
Microphone frequency	20 - 16000 Hz
Microphone sensitivity	-38 dB
System requirements
Windows operating systems supported	Windows 10, Windows 11
Mac operating systems supported	MacOS
Weight & dimensions
Width	111 mm
Depth	149 mm
Height	67 mm
Weight	22 g
Packaging data
Package width	135 mm
Package depth	166 mm
Package height	55 mm
Package weight	7.6 kg
Packaging content
Box contents	Headset
Ear pad material	Leatherette
Logistics data
Pallet gross weight	357 kg
Master (outer) cases per pallet	20 pc(s)
Master (outer) cases per pallet layer	5 pc(s)
Technical details
Box contents	Headset
General Product Safety Regulation (GPSR) URL	https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Pallet weight (imperial)	357 kg (787 lbs)
Pallet dimensions (W x D x H) (imperial)	1016 x 1219.2 x 1675.9 mm (40 x 48 x 66")
Pallet dimensions (W x D x H)	1016 x 1219 x 1676 mm
Other features
Compatibility	Compatible with PCs via QD (Quick-Disconnect)
Compatible operating systems	Windows 11; Windows 10; macOS
Packaging content	Headset
Colour name	Black
UNSPSC-code	43191609

Poly EncorePro 715 USB-A Monoaural Headset TAA

Key Features

• Enjoy all-day comfort, superior audio quality, and built-in control. A better call center experience benefits both teams and customers, ultimately leading to improved business outcomes.
• Perfect for busy contact centers, these headsets guarantee clear and distraction-free communication, allowing both parties to hear each other without any difficulty. Thanks to precision positioning and effective noise cancellation.

Reasons To Buy

Empower your agents

Enjoy all-day comfort, superior audio quality, and built-in control. A better call center experience benefits both teams and customers, ultimately leading to improved business outcomes.

Hear every word

Perfect for busy contact centers, these headsets guarantee clear and distraction-free communication, allowing both parties to hear each other without any difficulty. Thanks to precision positioning and effective noise cancellation.

Description

Better contact center calls
A high-performing headset is the foundation for a great contact center experience. EncorePro 700 Series features excellent noise canceling for accurate voice interactions and fewer repeats. So, both caller and agent feel heard and secure.

Specifications

Performance
Product type	Headset
Recommended usage	Calls/Music
Country of origin	Mexico
Headset type	Monaural
Wearing style	Head-band
Product colour	Black
Volume control	Button
Control unit type	In-line control unit
Control type	Buttons
Colour name	Black
Ports & interfaces
Connectivity technology	Wired
Headphones
Ear coupling	Supraaural
Microphone
Microphone type	Boom
System requirements
Windows operating systems supported	Windows 10, Windows 11
Mac operating systems supported	MacOS
Sustainability
Sustainability compliance	Yes
Sustainability certificates	TCO
Weight & dimensions
Weight	53 g
Packaging data
Package width	149 mm
Package depth	175 mm
Package height	55 mm
Package weight	190.68 g
Packaging content
Box contents	Headset
Logistics data
Pallet gross weight	20.1 kg
Master (outer) cases per pallet	24 pc(s)
Master (outer) cases per pallet layer	6 pc(s)
Technical details
Box contents	Headset
Sustainability compliance	Yes
Sustainability certificates	TCO
General Product Safety Regulation (GPSR) URL	https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Pallet dimensions (W x D x H)	1016 x 1219 x 1273 mm
Other features
Compatibility	Compatible with PCs via USB Type-A cable or USB Type-A/C adapter
Compatible operating systems	Windows 11; Windows 10; macOS
Colour name	Black
UNSPSC-code	43191638